The Sydney Convention and Visitors Bureau (SCVB) is committed to maintaining your privacy.

Your Rights

When you use this website, your privacy is protected by the Privacy and Personal Information Protection Act 1998 (NSW) (PPIPA). The SCVB has introduced practices and procedures to maximise compliance with PPIPA through its Privacy Policy. 

The following statement outlines the purpose of the collection of your personal information. However, if you would like more information about your rights concerning privacy you can view our full Privacy Policy (below) or contact our Privacy Officer on +61 2 9331 4045.

Privacy Policy  (785.28 KB)

Our Obligations

The SCVB will collect personal information directly from you through its website for various purposes that relate to its development and promotion. The provision of your personal information on this website is voluntary.

However, if you choose not to provide your information we may not be able to forward the material that you are requesting or to provide you with one of the numerous services available through this website.

This Privacy Statement details the specific purposes for each one of the SCVB’s internet collections and the disclosures that are required to provide the service offered over the internet.  The SCVB will only disclose personal information about you in accordance with the Information Protection Principles. 

Internet Use

There are risks associated with the transmission of information over the internet and you should therefore make your own assessment of the risks in providing your information to the SCVB website.

This website contains numerous links to other organisations’ websites. The SCVB is not responsible for the information handling practices or privacy policies of those other organisations.

The SCVB can provide you with an alternative means of transacting business if you feel uncomfortable with the electronic transmission of information.

This website contains cookies in the users section for My Directory.

How You Can Access Your Personal Information

You can access any of your personal information that we hold.  The SCVB provides a right of access and alteration to the personal information held about you in accordance with the PPIPA and the Freedom of Information Act. If you would like to know more about the personal information that we may hold on you please contact us.

Once we receive information from you via email or any of our other online applications, it is stored in a secure environment. Your personal information will not be released unless we reasonably believe that a law requires it or where we seek your express permission to disclose your personal information.

Why We Collect Personal Information

The SCVB conducts a large part of its operations over the internet. As part of its operations, the SCVB processes thousands of requests for information.

These include providing opportunities for tourism operators to market and promote their services, distributing industry based publications, conducting competitions and collecting research information.

The SCVB collects your information in the following sections of the website:

• Employment
• Request for Proposal form
• Publications
• Market research surveys
• Corporate and industry events
• Competitions
• Media
• Newsletter subscriptions
• Feedback

If you would like more information about your rights concerning privacy contact us.